![]() You proceeded to tell the office staff that you had taken another site and were not moving because you were already hooked up. ![]() Upon arriving at your site, you deemed it not long enough and moved to another site, which was a premium site with a premium price. Your online reservation stated you were 34' with a tow, we assigned you a site that was large enough for a 40' plus a tow. ![]() You were booked into a pull through site. We did not tell you that you could take what we gave you with no refunds, we do however tell our guests we assign sites based on the size of the rig and the availability. Our online reservations system does not allow customers to choose what type of site they would like to reserve, however, all sites are booked into pull through sites unless we immediately contact our guests and let them know otherwise. We would like to take a few moments to address your concerns. Atkinson, thank you for providing your feedback.
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